Limited Warranty of Enerheating HEATERS


1. Limited product warranty- Five years Repair,Replacement or Refund Remedy

Enerheating far-infrared heating products are designed to provide years of comfort. The product has been designed and manufactured to the highest quality standards, Enerheating warrants its far-infrared heater products to be free from defect in materials and workmanship under normal application, installation, use and service conditions. If HEATERS fail to conform to this warranty, then for a peirod ending Sixty months from the date of manufacture date, Enerheating will at its option, either repair or replace the product, or refund the purchase price as paid by the direct customer of Enerheating or the customer of Enerheating ‘s authorized distributors (CUSTOMER). The repair or replacement or refund remedy shall be the sole and exclusive remedy provided under the “Limited Product Warranty” and shall not extend beyond the Sixty months period set forth herein. It will be performed to the CUSTOMER only.

2. Exclusions and Limitations

(1) Warranty claims must in any event be filed within the applicable warranty period.

(2) The Limited Warranties do not apply to any HEATERS which in Enerheating ‘s absolute judgement have been subjected to :

  • Misuse, abuse, neglect or accident;
  • Alternation, improper installation or application;
  • Non-observance of Enerheating ‘s installation and maintenance instructions;
  • Repair or modifications by someone other than an approved service technician of Enerheating;
  • Flood,fire,accidental breakage or other events outside Enerheating’s control.

(3) The Limited Warranties do not cover any transportation costs for return of the HEATERS, or for reshipment of any repaired or replaced HEATERS, or cost associated with installation, removal or reinstallation of the HEATERS.

(4) Warranty claims will not be honored if the type or serial number of the HEATERS have been altered, deleted, removed, or made illegible.

3. Limitation of Warranty Scope

The limited warranties set forth herein are expressly in lieu of and exclude all other express or implied warranties, including but not limited to warranties or merchantability and of fitness for particular purpose, use, or application, and all other obligations or liabilities on the part of Enerheating, Unless such other warranties, obligations or liabilities are expressly agreed to in writing signed and approved by Enerheating. Enerheating shall have no responsibility or liability whatsoever for damage or injury to persons or property, or for other loss or injury resulting from any cause whatsoever arising out of or related to the product, including, without limitation, any defects in the heater, or from use or installation. Under no circumstances shall Enerheating be liable for incidental, consequential or special damages, However caused. Loss of use, loss of profits, loss of production, loss of revenues are therefore specifically but without limitation excluded. Enerheating’s aggregate liability, if any, in damages or otherwise, shall not exceed the invoice value as paid by the customer, for the unit of product or service furnished or to be furnished, as the case may be, which is the subject of claim or dispute.

4. Obtaining Warranty Performance

If the Customer feels he/she has a justified claim covered by this Limited Warranty, he/she must immediately notify the a) dealer, who sold the Enerheating HEATERS, or (b) any authorized Enerheating distributor, of the claim in writing, or (c) send such notification to Enerheating. Together with the notification Customer should enclose evidence of the date of sale on which the Heater Products have been purchased. If applicable, Customer’s dealer or distributor will give advice on handling the claim. If further assistance is required, Customer is invited to write Enerheating for instructions. The return of any HEATERS will not be accepted unless prior written authorization has been given by Enerheating.

5. Disputes

No action, regardless of form, arising out of or in any way connected with this Limited Warranty, may be brought by the Customer more than one (1) year after the cause of action has accrued.

6. Various

The repair or replacement of the HEATERS or the supply of additional HEATERS, does not cause the beginning of new warranty terms, nor shall the original terms of this Limited Warranty be extended. Any replaced HEATERS shall become the property of Enerheating. Enerheating has the right to deliver another type of HEATERS (different in size, color and/or power) in case Enerheating discontinued producing the HEATERS in question at the time of the claim. In the event that any of the Enerheating HEATERS purchased by the Customer are not listed in this Limited Warranty, the Customer should contact Enerheating for further information regarding the applicable warranties, if any.

7. Force Majeure

Enerheating shall not be in any way be responsible or liable to the customer or any third-party arising out of any non-performance or delay in performance of any terms and conditions of sale, including this Limited Warranty, due to acts of God, war, riots, strikes, unavailability of suitable and sufficient labor, material, die or capacity or technical or yield failures and any unforeseen event beyond its control, including, without limitations, any technological or physical event or condition which is not reasonably known or understood at the time of the sale of the HEATERS or the claim.

8. Validity

This “Limited Warranty of Enerheating HEATERS “ is valid for all Enerheating far-infrared heaters dispatched between 1st Janurary 2016 and 31  December 2016.

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