METHODS OF PAYMENT SYSTEMS USED IN OUR SHOP

EnerHeating offers the option of using various methods of payment. Once all the information as regard one's purchase has been validated, certain tabs will appear where it will be specified which method of payment is to be preferred so as to make payment:

Payment by credit card.

If this method is chosen, one will be directly linked to the web page of our bank, in this fashion, the data will not be kept by EnerHeating but will be sent directly via a secure protocol (HTTPS) to the bank which operates with our company. Thus, we offer maximum security and trustworthiness.
The payment of one's card will take place at the precise moment that the payment is validated.

Payment via PayPal.

Should one choose to pay via PayPal, one can quickly and securely make payment with his/her PayPal account or credit or debit card, without sharing financial information with EnerHeating.

Payment via transfer.

Should the method of payment system via transfer be chosen, one's purchase order shall remain pending until confirmation of that payment deposit from our bank is received. The delivery deadline shall commence from that date.

At the end of the purchasing process an email will be forwarded specifying the details and confirmation of the purchase order with the following banking information in order to carry out the bank transfer.

The transfer must be made into the EnerHeating account IBAN Code: ES86 0081 73 81150001186821 (Banco Sabadell)  AND A COPY OF THE RECEIPT SENT VIA EMAIL TO THE EMAIL ADDRESS: info@enerheating.com

In order to expedite and ensure that transfers are received from abroad, the issuer must furnish the BIC and IBAN codes.

It is very important that in the Sender or Payer fields the following is specified:

Purchase order no. – Your name and surnames.

For example, 1403 – John Doe

Once confirmation from our bank is received as regards the deposit, one's purchase orders will be activated.  The deadline will commence to be processed from that date onwards

Payment via Aplazame

Payment via Aplazame offers easy financing for online purchase payments in a few clicks. Select Aplazame as the method of payment in the purchase process and enter identification data: name and surnames, National Identity Card (DNI) number, telephone number and date of birth. Then immediately Aplazame will notify one as regards the granting of financing and simply one has to choose the repayment plan. Once the payment plan is chosen the preparation of the purchase will commence.

Payment via Sofort

SOFORT Banking is completely secure, user friendly, and there is no need to register with SOFORT in order to make payment. It is compatible with most banks and one only needs to have an online banking bank account and which is enabled to make Internet transfers. The maximum amount which can be paid via SOFORT Banking is €1,500.

Payment via Click Canarias.

Click Canarias is the actual opening of the online market in the Canary Islands. This tool will entail the end of the existing problems when making sales in the Canary Islands.

It is an automated system which allows one to know the costs as regards tax and customs as well as the distribution and payment of any online purchase with Canary Islands destination. A computer system which will be integrated directly into the web of commercial establishment.

This system will be responsible for performing a recalculation of the total amount of the purchase, deducting the VAT and applying the corresponding island tax. Furthermore, the "headaches" or concerns in relation to Customs (DUA) and the AIEM (Tax on Imports and Deliveries of Goods in the Canary Islands) "extra" costs which the customer had no knowledge of until the arrival of the purchase order to his/her domicile will be resolved.

DELIVERY DEADLINES OF PURCHASE ORDERS

Provided that the product is in stock according to the date in which the purchase order was placed and subsequent payment thereof, the delivery deadline will be between 48 and 72 hours depending on the place of delivery.

For international shipments delivery deadlines will vary depending on the shipping area. Delivery deadlines shall be calculated always as regards working days and deliveries being made from Monday to Friday only.

In the event of any stock-outs, specific unavailability or any incidence in the system, we shall proceed to notify one immediately and provide a new delivery deadline, leaving at one's election the option to continue with or proceed to the cancellation of the purchase order.

EnerHeating shall not be held liable for delays in delivery by the carrier for reasons beyond the normal operation of transport services, such as strikes, accidents, overloading the truck etc.

Any delay whatsoever in the delivery as regards the specified delivery deadlines shall not entitle the customer to demand any compensation whatsoever.

Shipments of products out of stock.

A purchase order may be placed for a product which is not available in our warehouses.

EnerHeating shall specify the scheduled delivery date of the product with a text wherein specified are the number of working days from the time that the purchase order was placed and the subsequent forwarding of payment receipt.

The deadline period shown specifies the number of days when the product may be available in our warehouses. Delivery deadlines may be delayed if the manufacturer/distributor did not have the product in stock (in this case the deadline may vary according to whether or not the product is being manufactured).

If the product is not manufactured or is out of stock, the waiting time may delay the deadline which is specified to us by the manufacturer/distributor.

EnerHeating shall notify customers as regards such information.  The customer has every right to claim his/her  money or continue  with the  purchasing process once notified as regards the delay in delivery deadlines.

SHIPPING RATES

FREE SHIPPING

For shipping to Spain shipping costs are free.

INTERNATIONAL SHIPPING

 ZONE AZONE BZONE CZONE D
Up to 5000 kg6 €10 € 15 €24 €

* prices VAT 21% NOT included.

ZONE A: Alemania, Francia y Mónaco.
ZONE B: Bélgica, Ciudad del Vaticano, Dinamarca, Italia, Luxemburgo, Países Bajos, República Checa y San Marino.
ZONE C: Eslovaquia, Eslovenia, Hungría, Liechtenstein, Polonia, Reino Unido y Suiza.
ZONE D: Bulgaria, Croacia, Estonia, Finlandia, Irlanda, Letonia, Lituania, Noruega, Rumania, Serbia y Suecia.


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